Tenders

SASSA-11-26-ICT-HO

The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.

Closing
09 Oct 2026, 13:00 SAST
Buyer
South African Social Security Agency
Province
National

Bid details

Type
Request for Bid(Open-Tender)
Tender number
SASSA-11-26-ICT-HO
Department
South African Social Security Agency
Industry
Information and communication
Procurement category
services
Procurement method
Request for Bid(Open-Tender)

Dates

Opening date
17 Sept 2026
Closing date
09 Oct 2026, 13:00 SAST
Published
17 Sept 2026, 02:00 SAST
Modified
17 Sept 2026, 15:43 SAST

Conditions

Special conditions
Refer to Terms of Reference , Paragraph 17.1
Eligibility notes
Refer to Terms of Reference , Paragraph 17.1